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“The two movers who came to move my things were prompt, courteous, and efficient.” in 2 reviews
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Stanley S.
Strong College Students Moving is a home and office moving company that employs hard working student students from local colleges and university's. We offer local and long distance moving services for families, young professionals, retirees, business owners, corporations and governments. Our shiny new moving trucks along with out catchy and honest name are changing the way america feels about moving. In addition to moving services we help our clients with storage, moving boxes and supplies, junk removal and item donation, moving labor, and can manage any size move locally, long distance, or even internationally.
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18 reviews
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- Amna I.Orlando, FL1822Jun 25, 2018
I recently used this service for a small move. The two movers who came to move my things were prompt, courteous, and efficient. They were very thorough in explaining everything to me, and were able to move everything in less than the time specified. Even though I was moving to a city 2 hours away, I was able to work with Tristan to determine a price that was very reasonable. All of my things were delivered in perfect condition, even some chairs which I had in the move which had no covering or protection on them. Overall, I had a very pleasant experience. The only minor criticism of the movers would be that they did not have shoe covers with them, but were very considerate and removed their shoes inside both homes (the one we moved out of and the one we moved into) when asked to.
Helpful 0Thanks 0Love this 0Oh no 0 - May 9, 2016
I'm extremely pleased with the service provided by the Strong College Students team. Rashaun E. and Andrew T. They were very courteous., timely and most of all to great care of my belongs while moving them from the 3rd floor. I will be using them again.
Helpful 0Thanks 0Love this 1Oh no 0 - Erin W.Studio City, CA08Apr 1, 2018Updated review
Update: After contacting the BBB I finally heard back from this company with an explanation for the over-billing. While there were other talking points, one of their excuses was that it took them 4 trips to carry couch cushions. I found this to be hilarious and worth sharing. It was a standard couch with no extra cushioning, so this is absurd. Again, be warned of over-billing. They will charge you for 'long-carrying' distances. Also, if they can't properly find your destination, you will be charged for that too. They do not come equipped with dollies for the move either. Please advise.
Helpful 0Thanks 0Love this 0Oh no 0Mar 12, 2018Previous reviewIf I could give them negative 5 stars I would. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. I cannot stress this enough. Not only were the actual movers completely incompetent but their billing department is a scam. I had to move ONE couch (not a sectional) less than 15 miles. Point A to point B kind of stuff. My friend that was at the pickup location works in construction and is familiar with moving and maneuvering things, he said they didn't even come armed with a dolly and made the situation way more complicated than it had to be. Like I said, it was ONE couch. This isn't brain surgery folks. I was quoted $118 for the move. Seemed totally fair. One couch, 9 miles, easy breezy. It wound up costing me $238 which is outrageous. I would have gone to a different company if I had known. They took a 100$ deposit, then when I spoke to the mover to accept the final charges, he specifically told me it took them a little longer so it would be $138. I thought, okay, cool. It went over 20$ from the original quote, no biggie. Well what the mover failed to tell me is that I was paying an EXTRA $138 on top of my deposit. Totally unacceptable. Customer service failed to even call me back when I called to address it. They blew me off. How can you quote someone $118 and have it balloon to $238? Are you that unsure of the distance and ability of your movers that you can misquote your services by that much? Their actual comment to me was 'Sorry that there was a miscommunication. We'll work on that.' ARE YOU JOKING! I'm livid right now. Please don't use this moving company under any circumstances. They overcharge clients, don't honor quotes, have zero customer service, and will milk the clock by being inept sluggish knuckleheads. You're better off hiring a herd of gilded turtles to move your belongings. I see they are a franchised business. That is probably why their brand is suffering. They clearly sold their name to people that can't properly run a business. STAY FAR AWAY FROM THEM! I work in marketing and am determined to tank their social rankings so I can help future customers avoid the egregious overages.
- Yelena L.Brandon, FL1404Aug 1, 2016
I schedule my move way in advance and paid. On a day of my move, Sunday I had to call them to confirm and was told they are looking for guys for my move. It was scheduled between 9-10. I called again at 10 and was told they don't have anyone to move me. Imagine my situation I had to get out from my apartment on that day and now I don't have movers and it's late Sunday. What kind people do that? I would not recommend anyone to use them unless you want your to be completely ruined. Very rude and unprofessional. Now get my money back. Very disappointing.
Helpful 2Thanks 0Love this 1Oh no 0 - Elena W.Rhodes Ranch, Las Vegas, NV106912Dec 15, 2017
This was the best decision to hire the guys from this company! Terry M. and Rashaun E. did a great job helping us pack and load our stuff and furniture onto the truck. They were on time, efficient, fast and careful with our furniture. They handled fragile pieces with care, they worked really hard and they were very clean. They also helped disassemble more complex furniture. I recommend them to everyone who wants the job done the right way! Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Rachael B.Houston, TX6618Jul 11, 2017
I am giving one star because the two young men who arrived to move did show up and were very nice guys. However, in our experience this is not a company you should pick for anything other than a few boxes or light item moves, not even two bedroom apartments. It will take all night when other movers we have hired can get it done in 4 hours including set-up or take-down. Communication/ correspondence was fantastic up until our move when we called the manager several times and never received a single phone call back.
Helpful 0Thanks 0Love this 0Oh no 0 - Susan S.Tampa, FL06Feb 22, 2019
I am a Realtor and my sellers scheduled a move and had to be out of the house on February 22, 2019. Scheduled movers never showed causing a multitude of problems. Numerous calls were placed to find out the status of what time they would arrive. Could not get a direct answer and they never showed up! A real nightmare when you are supposed to be out of the house so that the Buyer can move in. Do not use this Company. One man show that has to round up workers. Worst customer service ever.
Helpful 0Thanks 0Love this 0Oh no 0 - Dan R.Orlando, FL0105Mar 3, 2016
This was my first time using Strong College Students and I will certainly use them for every single move in the future! It was seamless and they were beyond efficient. Very well coordinated and clearly pros at moving any item! They hoisted boxes, a couch, a bed and the like up three flights of stairs as if it were nothing. Incredible value and really awesome people. Use Strong College Students for your next move and you certainly will not regret it. Keep up the awesome work guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Susie N.Tampa, FL3047Jul 12, 2015
Booked a move with these folks for a Thursday between 1-4pm. After waiting around for them and realizing they couldn't make it anywhere near that time, we rescheduled for Friday between 1-4pm. They finally showed up at 7pm on Friday. To be fair, when they did arrive the 2 gentlemen were pleasant and efficient. In spite of this, I would NOT recommend them to anyone.
Helpful 1Thanks 0Love this 1Oh no 0 - Natalie S.Fernandina Beach, FL2419310May 3, 2015
The sun was shining the birds were chirping and our movers were EARLY. EARLY. They were fast and efficient with packing, they got right to it. While their hourly rate is pretty steep they did give $25 off for being a student. They were really careful with the walls and assembling the furniture. It was a significantly better experience than my previous two moves with other companies. Like I said the cost is fairly high, so they are not for the frugal but if you want your belongings in one piece this is the company to use.
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